Terms and Conditions
Privacy Policy
Ebiogen (hereinafter referred to as the “Company”) actively protects the privacy and personal information of its members and guarantees freedom of communication in the information society by establishing and practicing the following personal information handling policy. The Company’s personal information handling policy may be changed in accordance with changes in related laws and government guidelines and changes in the Company’s internal policies. Please visit frequently to check the contents.
1. Method and scope of personal information collection
The Company requires members to enter their personal information when signing up for membership in order to use the service. The basic required information received when signing up for membership includes name, resident registration number, business registration number, gender, address, mobile phone number, e-mail address, and contact information. In addition, optional information such as occupation, hobbies, and monthly income may be collected for better service. Service usage records, access logs, cookies, access IP information, and payment records generated during the service use and processing process may be collected, and additional information may be requested when using specific services that require additional information. In this case, the information entered will not be used for any purpose other than the use of the relevant service and the purpose stated in advance.
2. Purpose of collection and use of personal information
The purpose of the company collecting personal information is to provide quality services and customized services according to the preferences and needs of each member. The company may deliver advertising information with the consent of the member according to the service provision, and advertisements with more useful information value are selectively delivered based on the information about the member. Even when posting and sending advertisements to groups with specific conditions such as gender, age, etc., the member's personal information is not provided to the individual or organization that requested the advertisement.
3. Sharing and provision of personal information
In principle, the company does not provide the member's personal information to external parties. However, there are exceptions in cases where the member consents to disclosure and provision, or legal action is required due to violation of the company's terms of use or acts that cause harm to others, and where a request is made by a relevant government agency through legal procedures.
4. Entrustment of handling personal information
In order to provide better services, the company entrusts the handling of the member's personal information to the following companies. In addition, in order to ensure the safety of personal information protection when entering into an entrustment contract, compliance with laws related to personal information protection, prohibition of third-party provision of personal information, and liability in case of an accident are clearly stipulated. - Server operation and management: Ebiogen Co., Ltd.
5. Viewing, modifying, and deleting your personal information
Members of the company can view or modify their personal information at any time, and can request deletion of their personal information by canceling their membership registration. You can view, modify, and delete your personal information on the personal information management page on the website.
6. Retention and use period of personal information
While receiving the company's services, the company will continue to retain your personal information and use it to provide the service.
In principle, after the purpose of collecting and using personal information has been achieved, the information will be destroyed without delay. However, the following information will be retained for the period specified below for the reasons stated below.
(1) Reasons for retaining information according to the company's internal policy
Even if a member withdraws, the company will retain member information as follows in order to provide smooth services and prevent fraudulent use of services. 1) Name, Resident Registration Number (Passport Number/Alien Registration Number), Email Address, Phone Number
- Reason for Retention: Preventing confusion in service use, resolving disputes, and cooperating with requests from investigative agencies
- Retention Period: 1 year
2) Records of fraudulent/inappropriate use (including personal information of fraudulent/inappropriate users)
- Reason for Retention: Preventing fraudulent and inappropriate use of the service and preventing fraudulent/inappropriate users from re-registering
- Retention Period: 1 year
(2) Reasons for Retention of Information According to Related Laws
In cases where it is necessary to retain information according to provisions of related laws such as the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc., the Company retains member information for a certain period of time as specified in the related laws. In this case, the Company uses the retained information only for the purpose of retention, and the retention period is as follows. 1) Records on contracts or cancellation of subscription, etc.
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 5 years
2) Records on payment and supply of goods, etc.
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 5 years
3) Records on consumer complaints and dispute resolution
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 3 years
4) Log records
- Reason for retention: Communications Secrets Protection Act
- Retention period: 3 months
7. Personal information destruction procedures
The information you enter for membership registration, etc. will be stored for a certain period of time after the purpose is achieved and then destroyed according to internal policies and other relevant laws and regulations for information protection (see retention and use period).
Personal information printed on paper will be destroyed by shredding or incineration, and personal information stored in electronic file format will be deleted using a technical method that makes it impossible to reproduce the records.
8. Matters concerning the installation/operation of automatic personal information collection devices and their refusal
The company uses 'cookies' to store and retrieve member information from time to time in order to provide customized services tailored to each member. Cookies are small text files that the server used to operate our website sends to the user's browser and are stored on the user's computer hard disk. They identify the user's computer but do not personally identify the user.
(1) Purpose of use of cookies, etc.
The company uses cookies for the following purposes:
Analyzing the frequency of access and visit times of members and non-members, identifying the company's tastes and areas of interest, tracking traces, identifying the degree of participation in various events and the number of visits, etc., to provide target marketing and personalized services
(2) Method of refusing cookie settings
Members have the option to install cookies. Therefore, members can allow all cookies, check each time a cookie is saved, or refuse to save all cookies by setting options in their web browser. Example of setting method: (For Internet Explorer) Tools at the top of the web browser > Internet Options > Personal Information
However, in order to access the company homepage and use the service, you must allow cookies, and if you reject them, you may have difficulty using the company's services that require login.
9. Personal Information Manager
The company has designated a personal information manager as follows to protect customers' personal information and handle complaints related to personal information.
- Personal Information Manager
Name: Ryu Seong-deok
Phone number: 02-3141-0791
E-mail: service@e-biogen.com
Members may report all complaints related to personal information protection that occur while using the company's services to the personal information manager. The company will promptly and sufficiently respond to members' reports.
10. Rights of members and legal representatives and methods of exercising them
Members and legal representatives may view or modify their own or their children under the age of 14 registered at any time and may also request cancellation of membership.
In order to view/edit the personal information of a member or a child under the age of 14, click on 'Change personal information' (or 'Edit member information', etc.) and in order to cancel membership (withdraw consent), click on 'Cancel membership' and go through the identity verification process to directly view, edit, or cancel. Alternatively, you can contact the personal information manager in writing, by phone, or by email and we will take action without delay.
The company processes personal information that has been canceled or deleted at the request of a member or legal representative in accordance with the 'Retention and Use Period of Personal Information Collected by the Company' and processes it so that it cannot be viewed or used for any other purpose.
11. Personal information protection measures
When handling personal information at the request of a member's password, etc., the company does its best to verify the identity of the member in the best possible way and ensure that the information is processed safely.
The company restricts access to personal information to those who perform personal information management tasks, such as the personal information manager, and other people who inevitably handle personal information for the purpose of work, and always emphasizes compliance with the personal information handling policy through regular training for employees who handle personal information.
In addition to the efforts of the company as mentioned above, members should be careful not to expose their personal information such as ID, password, and resident registration number on the Internet or leak them to others. The company is not responsible for any leaks of personal information such as ID and password due to the member’s carelessness or negligence in management.
Therefore, members should use their ID and password only for themselves, change their password frequently, and use a password that is difficult for others to guess by combining English letters and numbers.
In addition, it is recommended that members always log out and close their web browser after using the service. This procedure is especially necessary for the security of personal information when sharing a computer with others or using it in a public place.
You should keep in mind that personal information that you voluntarily provide through chat, bulletin boards, email, etc. may be used by others for purposes other than your intention. Members are responsible for maintaining the security of their login passwords, so they should not carelessly leave their personal information in spaces that are open to others. Also, in places where there are many people around you, such as PC rooms or other public places, you should be careful not to expose your personal information, keeping in mind that others may view your computer screen while you are using the service.
12. Reporting and dispute mediation related to personal information
If you need to report or consult about a personal information infringement, please contact the Personal Information Infringement Report Center of the Korea Internet & Security Agency (KISA). In addition, if you have suffered financial or mental damage due to a personal information infringement, you can apply for damage relief to the Personal Information Dispute Mediation Committee.
- Personal Information Infringement Report Center (http://www.cyberprivacy.or.kr, Tel. 1336)
- Personal Information Dispute Mediation Committee
1. Method and scope of personal information collection
The Company requires members to enter their personal information when signing up for membership in order to use the service. The basic required information received when signing up for membership includes name, resident registration number, business registration number, gender, address, mobile phone number, e-mail address, and contact information. In addition, optional information such as occupation, hobbies, and monthly income may be collected for better service. Service usage records, access logs, cookies, access IP information, and payment records generated during the service use and processing process may be collected, and additional information may be requested when using specific services that require additional information. In this case, the information entered will not be used for any purpose other than the use of the relevant service and the purpose stated in advance.
2. Purpose of collection and use of personal information
The purpose of the company collecting personal information is to provide quality services and customized services according to the preferences and needs of each member. The company may deliver advertising information with the consent of the member according to the service provision, and advertisements with more useful information value are selectively delivered based on the information about the member. Even when posting and sending advertisements to groups with specific conditions such as gender, age, etc., the member's personal information is not provided to the individual or organization that requested the advertisement.
3. Sharing and provision of personal information
In principle, the company does not provide the member's personal information to external parties. However, there are exceptions in cases where the member consents to disclosure and provision, or legal action is required due to violation of the company's terms of use or acts that cause harm to others, and where a request is made by a relevant government agency through legal procedures.
4. Entrustment of handling personal information
In order to provide better services, the company entrusts the handling of the member's personal information to the following companies. In addition, in order to ensure the safety of personal information protection when entering into an entrustment contract, compliance with laws related to personal information protection, prohibition of third-party provision of personal information, and liability in case of an accident are clearly stipulated. - Server operation and management: Ebiogen Co., Ltd.
5. Viewing, modifying, and deleting your personal information
Members of the company can view or modify their personal information at any time, and can request deletion of their personal information by canceling their membership registration. You can view, modify, and delete your personal information on the personal information management page on the website.
6. Retention and use period of personal information
While receiving the company's services, the company will continue to retain your personal information and use it to provide the service.
In principle, after the purpose of collecting and using personal information has been achieved, the information will be destroyed without delay. However, the following information will be retained for the period specified below for the reasons stated below.
(1) Reasons for retaining information according to the company's internal policy
Even if a member withdraws, the company will retain member information as follows in order to provide smooth services and prevent fraudulent use of services. 1) Name, Resident Registration Number (Passport Number/Alien Registration Number), Email Address, Phone Number
- Reason for Retention: Preventing confusion in service use, resolving disputes, and cooperating with requests from investigative agencies
- Retention Period: 1 year
2) Records of fraudulent/inappropriate use (including personal information of fraudulent/inappropriate users)
- Reason for Retention: Preventing fraudulent and inappropriate use of the service and preventing fraudulent/inappropriate users from re-registering
- Retention Period: 1 year
(2) Reasons for Retention of Information According to Related Laws
In cases where it is necessary to retain information according to provisions of related laws such as the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc., the Company retains member information for a certain period of time as specified in the related laws. In this case, the Company uses the retained information only for the purpose of retention, and the retention period is as follows. 1) Records on contracts or cancellation of subscription, etc.
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 5 years
2) Records on payment and supply of goods, etc.
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 5 years
3) Records on consumer complaints and dispute resolution
- Reason for retention: Act on Consumer Protection in E-commerce, etc.
- Retention period: 3 years
4) Log records
- Reason for retention: Communications Secrets Protection Act
- Retention period: 3 months
7. Personal information destruction procedures
The information you enter for membership registration, etc. will be stored for a certain period of time after the purpose is achieved and then destroyed according to internal policies and other relevant laws and regulations for information protection (see retention and use period).
Personal information printed on paper will be destroyed by shredding or incineration, and personal information stored in electronic file format will be deleted using a technical method that makes it impossible to reproduce the records.
8. Matters concerning the installation/operation of automatic personal information collection devices and their refusal
The company uses 'cookies' to store and retrieve member information from time to time in order to provide customized services tailored to each member. Cookies are small text files that the server used to operate our website sends to the user's browser and are stored on the user's computer hard disk. They identify the user's computer but do not personally identify the user.
(1) Purpose of use of cookies, etc.
The company uses cookies for the following purposes:
Analyzing the frequency of access and visit times of members and non-members, identifying the company's tastes and areas of interest, tracking traces, identifying the degree of participation in various events and the number of visits, etc., to provide target marketing and personalized services
(2) Method of refusing cookie settings
Members have the option to install cookies. Therefore, members can allow all cookies, check each time a cookie is saved, or refuse to save all cookies by setting options in their web browser. Example of setting method: (For Internet Explorer) Tools at the top of the web browser > Internet Options > Personal Information
However, in order to access the company homepage and use the service, you must allow cookies, and if you reject them, you may have difficulty using the company's services that require login.
9. Personal Information Manager
The company has designated a personal information manager as follows to protect customers' personal information and handle complaints related to personal information.
- Personal Information Manager
Name: Ryu Seong-deok
Phone number: 02-3141-0791
E-mail: service@e-biogen.com
Members may report all complaints related to personal information protection that occur while using the company's services to the personal information manager. The company will promptly and sufficiently respond to members' reports.
10. Rights of members and legal representatives and methods of exercising them
Members and legal representatives may view or modify their own or their children under the age of 14 registered at any time and may also request cancellation of membership.
In order to view/edit the personal information of a member or a child under the age of 14, click on 'Change personal information' (or 'Edit member information', etc.) and in order to cancel membership (withdraw consent), click on 'Cancel membership' and go through the identity verification process to directly view, edit, or cancel. Alternatively, you can contact the personal information manager in writing, by phone, or by email and we will take action without delay.
The company processes personal information that has been canceled or deleted at the request of a member or legal representative in accordance with the 'Retention and Use Period of Personal Information Collected by the Company' and processes it so that it cannot be viewed or used for any other purpose.
11. Personal information protection measures
When handling personal information at the request of a member's password, etc., the company does its best to verify the identity of the member in the best possible way and ensure that the information is processed safely.
The company restricts access to personal information to those who perform personal information management tasks, such as the personal information manager, and other people who inevitably handle personal information for the purpose of work, and always emphasizes compliance with the personal information handling policy through regular training for employees who handle personal information.
In addition to the efforts of the company as mentioned above, members should be careful not to expose their personal information such as ID, password, and resident registration number on the Internet or leak them to others. The company is not responsible for any leaks of personal information such as ID and password due to the member’s carelessness or negligence in management.
Therefore, members should use their ID and password only for themselves, change their password frequently, and use a password that is difficult for others to guess by combining English letters and numbers.
In addition, it is recommended that members always log out and close their web browser after using the service. This procedure is especially necessary for the security of personal information when sharing a computer with others or using it in a public place.
You should keep in mind that personal information that you voluntarily provide through chat, bulletin boards, email, etc. may be used by others for purposes other than your intention. Members are responsible for maintaining the security of their login passwords, so they should not carelessly leave their personal information in spaces that are open to others. Also, in places where there are many people around you, such as PC rooms or other public places, you should be careful not to expose your personal information, keeping in mind that others may view your computer screen while you are using the service.
12. Reporting and dispute mediation related to personal information
If you need to report or consult about a personal information infringement, please contact the Personal Information Infringement Report Center of the Korea Internet & Security Agency (KISA). In addition, if you have suffered financial or mental damage due to a personal information infringement, you can apply for damage relief to the Personal Information Dispute Mediation Committee.
- Personal Information Infringement Report Center (http://www.cyberprivacy.or.kr, Tel. 1336)
- Personal Information Dispute Mediation Committee